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When using Trinsic Studio I get this error: Exception TypeError: NetworkError when attempting to fetch resource.

I have tried multiple times to get my credentials but is does not work. What I see strange is that when receiving the credentials in the IOS app it does not show the company issuing the credentials, only the name of the credential.
The error that I see is: Exception; TypeError: NetworkError when attempting to fetch resource. It seems it is not creating the credential properly and that is why it provoques the error. I use mac as desktop and IOS as mobile to host the wallet.
Does anybody know why this is happen? I follow tutorial step by step by can not avoid error. My profile is business so I use the Studio since I don't code. Thanks for your help. regards.